Accounts & Access

Articles related to account set up and use, passwords and access to systems.

Articles (16)

Pinned Article Your NetID Account: Key Facts To Know

What is the NetID account? How does it work? How do I change my NetID password?

NetID Password: How To Change it If You Can Log Into Email

NetID Password: How To Change it If You Cannot Log Into Email

Requesting Accounts for New Faculty or Academic Staff

This guide will walk you through the process of requesting NetID, email, Brightspace and Banner accounts for new faculty and academic support staff.

Setting Up 2-Factor Authentication (2FA) for Your Downstate NetID Account

Setting up Microsoft Authenticator for 2-Factor Authentication (2FA)

Student Account Lifecycle: Before, During and After

Student Name Change Policy

Account Access for Graduated Students

How long do graduating students keep access to their accounts?

Account Access for Incoming Students

When do new students get NetID, email and Brightspace accounts?

Microsoft 365 Multi-Factor Authentication (MFA)

Microsoft 365 Multi-Factor Authentication (MFA): Alternatives to the Microsoft Authenticator app

Learn how to use other methods for 2-step multifactor authentication.

Navigate Through The Service Client Portal

The service portal provides a straightforward way for customers to generate and manage service requests online.

Quick Guide for Change Management

Technician's Quick Guide for Using TDNext

A quick guide for creating and managing tickets.

An Example of Email Reply from The New TeamDynamix System