Popular Services

Configure new / existing printers and troubleshoot printer issues

Support Microsoft Outlook email and calendar.

Get help with sign-in, password, account lockout, or multi-factor authentication issues.

Providing assistance and troubleshooting for wireless (Wi-Fi) network connectivity.

Support for Adobe Products

Provide remote accesses to Downstate internal resources.

Provide and management NetID for special services or vendors

Support for IT equipment purchases.

Provides services to disconnect and reconnect PC, printers and desktop telephone sets for Office move.