Popular Services

Get help with sign-in, password, account lockout, or multi-factor authentication issues.

Provide remote accesses to Downstate internal resources.

Support Microsoft Outlook email and calendar.

Configure new / existing printers and troubleshoot printer issues

Support for Adobe Products

Provide and management NetID for special services or vendors

Provides services to disconnect and reconnect PC, printers and desktop telephone sets for Office move.

Support for IT equipment purchases.

Providing assistance and troubleshooting for wireless (Wi-Fi) network connectivity.

Support Microsoft Intune, an endpoint management solution (aka mobile device management (MDM))

Support Microsoft Outlook meeting room records

Provide and support Microsoft Teams

Support Microsoft OneDrive for file sharing

Provide and support Zoom services