Articles related to account set up and use, passwords and access to systems.
If you’ve forgotten your Downstate NetID password or need to reset it for any reason, follow these steps using Microsoft’s official Self-Service Password Reset (SSPR) portal.
What is the NetID account? How does it work? How do I change my NetID password?
This guide will walk you through the process of requesting NetID, email, Brightspace and Banner accounts for new faculty and academic support staff.
How long do graduating students keep access to their accounts?
When do new students get NetID, email and Brightspace accounts?
Learn how to use other methods for 2-step multifactor authentication.
The service portal provides a straightforward way for customers to generate and manage service requests online.
A quick guide for creating and managing tickets.