Brightspace User Accounts

Accounts and enrollments in Brightspace are created by automation based on records in Banner.

Account Creation

  • Downstate members cannot create Brightspace accounts. Accounts are created by automation or by submitting a request/package to SUNY Online Support Services.

  • Faculty accounts are created by automation once they have been assigned to a course in Banner as principal instructor. 

  • Student accounts are created by automation once they register for a course in Banner and once enrollment in those courses is turned on.

  • Staff may request an account by submitting a request to the Service Desk at help@downstate.edu — please allow up to two weeks to process.

SUNY Global IDs

  • Brightspace accounts require a unique identifier called the SUNY Global ID (SGID)

  • SUNY creates a SGID as part of the central records for all persons at a SUNY campus, including employees, students and volunteers.

  • Students receive a SGID as part of the admissions process.

  • New faculty/staff are assigned a SGID as part of the onboarding to the human resources/payroll system. A Brightspace account and access cannot be processed until that SGID has been created.

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