Brightspace User Accounts

Accounts and enrollments in Brightspace are created by automation based on records in Banner.

Account Creation

• Downstate members cannot create Brightspace accounts. Accounts are created by automation or by submitting a request/package to SUNY Online Support Services.

• Faculty accounts are created by automation once they have been assigned to a course in Banner as principal instructor. 

  • Read instructions for onboarding new faculty to Downstate​​​​​​

• Student accounts are created by automation once they register for a course in Banner and once enrollment in those courses is turned on.

• Staff may request an account by submitting a request to the Service Desk at help@downstate.edu — please allow up to two weeks to process.

  • Request a Brightspace account

SUNY Global IDs

• Brightspace accounts require a unique identifier called the SUNY Global ID (SGID)

• SUNY creates a SGID as part of the central records for all persons at a SUNY campus, including employees, students and volunteers.

• Students receive a SGID as part of the admissions process.

• New faculty/staff are assigned a SGID as part of the onboarding to the human resources/payroll system. A Brightspace account and access cannot be processed until that SGID has been created.

Questions? Need assistance?

• Send a request for assistance

• Book a live assistance session