Why doesn't the LockDown Browser button work in Brightspace when I click it?

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Some browsers, such as Safari for the macOS, try to protect user privacy by preventing websites from tracking users across sites.

Unfortunately, this can prevent the page for configuring settings for Lockdown Browser exams from loading within the Brightspace interface:

The lockdown browser tab in Brightspace

To fix this, go into the Settings menu for Safari and select the Privacy tab. 

Uncheck the box labelled Prevent cross-site tracking.

Safari > Settings > Privacy dialog box

Clock the settings dialog box. The Lockdown Browser tab should work now.

Details

Details

Article ID: 10751
Created
Tue 7/23/24 11:50 AM
Modified
Tue 7/23/24 11:51 AM